Question 1

What services do you provide?

Accepted Answer

We provide a full turn-key service for your project. This includes architectural services, planning consultancy, contract administration and interior design services all provided in-house based on the RIBA plan of work stages.

Question 2

Talk me through the work stages and what is involved in each stage?

Accepted Answer

Please see our process page.

Question 3

How much are your fees?

Accepted Answer

As all projects are unique including the clients requirements and the specific site – we don’t have a standard fee structure for every project. After our initial enquiry meeting we calculate the hours needed for each work stage to achieve your desired outcome. We take an initial deposit on appointment, and each stage is invoiced on the completion of each work stage. Our fees are in-line with the RIBA fee range 5-8% of the construction budget for full Architectural services. Project management services are calculated depending how involved you need us to be.

Question 4

What is the process to discuss our project?

Accepted Answer

Get in touch through our enquiry form, email or by giving us a call – we will ask you to provide us some information about your project including the site address, what you want to achieve and your budget. We will then meet you at your site or property to discuss your project in further detail.

Question 5

Is the first meeting chargeable?

Accepted Answer

Your first meeting is an initial consultation service.Our fee for the initial consultation is between £300-450 + VAT which includes 1-2 hours of research, and a 1-hour meeting on-site or at our office. During the meeting we provide you with advice on what you want to achieve for your specific site.

Question 6

How do we appoint you?

Accepted Answer

After our first meeting we provide you with our fee proposal for our services. An E-sign will be issued and we take a pre-start deposit (stage 1). Once signed and the deposit is received, you are booked into our upcoming workload.

Question 7

When can you start on our project?

Accepted Answer

This is dependent on our workload at the time of our appointment. This can vary between 1 and 3 months lead time to commence a new project.

Question 8

Who works on our project?

Accepted Answer

As we are a small team who provide a personal bespoke service, you benefit from our full team working on every project together collaboratively. This means that you get the experience and knowledge of 2 Directors, an Associate, RIBA Architects, and a Project Manager working on your project from day 1.

Question 9

Who is our point of contact?

Accepted Answer

As Zara, Paul and Robyn all work together on every project, you can contact any one of us as we are all fully up-to-date with your project.

Question 10

I know exactly what I want - will you draw it up?

Accepted Answer

As we need to ensure planning success which will involve justifying every design decision, our design process ensures that the optimum solution is achieved to work for the site and planning policy. We can only promote or justify schemes designed in-house. What we can do is review your proposal to understand features you want to include, and a new design would be produced influenced by your thoughts.

Question 11

I have already have a design - will you please obtain planning?

Accepted Answer

As we need to ensure planning success which will involve justifying every design decision, our design process ensures that the optimum solution is achieved to work for the site and planning policy. We can only promote or justify schemes designed in-house.

Question 12

I already have planning - will you complete building regulations?

Accepted Answer

We don’t progress any schemes which have not been produced by ZMA.

Question 13

We have previously worked with another architect - will you take over?

Accepted Answer

This depends on the reason for why you are not proceeding with the other architect, and if you are happy to start again as we would not progress any schemes which have not been produced by ZMA.

ZARA MOON

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